Returns Policy

Return Period:
You have 28 days from the date of delivery to return your item(s).

Eligibility for Returns:

• Items must be in their original condition, unused, and in the original packaging with all tags attached.
• Proof of purchase (receipt or order confirmation) is required for all returns.

How to Return an Item:

1. Contact our customer service team at returns@crushcycles.com to initiate a return. Please provide your order number and reason for return.
2. You will receive a return authorisation and instructions on how to return your item.

Securely package the item and send it back to us using a tracked service to the following address:

Crush Cycles and Running, 57 Main Street, Crossgates, Fife, KY4 8AJ

 

Return Shipping Costs:

• Customers are responsible for return shipping costs.
• We recommend using a tracked service to ensure your return reaches us safely.

Refund Process:
Once we receive and inspect your return, we will notify you via email. If your return is approved, a refund will be issued to your original payment method within 5-7 business days.

Exchanges:
At this time, we do not offer direct exchanges. If you need a different size or item, please return the original item for a refund and place a new order.

Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact our customer service team immediately at hello@intervalrunning.co.uk with your order number and a photo of the item. We will arrange for a replacement or refund as quickly as possible.

Contact Us:
For any questions regarding our shipping and returns policy, please contact us at:

Crush
57 Main Street
KY4 8AJ